Barkside Park Ltd.
Privacy Policy
Effective Date: January 1, 2026
Last Updated: Februrary 16, 2026
Barkside Park Ltd. (“Barkside,” “we,” “us,” or “our”) is committed to protecting the privacy of our clients and their pets. This Privacy Policy explains how we collect, use, store, and protect personal information in compliance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Canada’s Anti-Spam Legislation (CASL), and Alberta’s Personal Information Protection Act (PIPA).
By using our website or booking services with Barkside, you consent to the practices described in this Privacy Policy.
1. Who We Are
Our website address is: https://barkside.cc
Barkside Park Ltd. operates at:
223169 Range Road 284
Rocky View, AB, T1X 0J6
Phone: 587-800-0900
2. Information We Collect
We collect personal information necessary to provide safe and effective pet care services. This may include:
Client Information
- Name
- Address
- Phone number
- Email address
Pet Information
- Pet’s name, breed, and age
- Medical conditions or allergies
- Veterinarian contact information
- Behavioral or care instructions
Payment Information
Payments are securely processed through Stripe. Barkside does not store credit card information.
Emergency Contact Information
- Name and phone number of designated emergency contacts
Website & Technical Information
When visitors interact with our website, we may collect limited technical data such as:
- IP address
- Browser type
- Device information
- Comments metadata (if applicable)
3. How We Use Your Information
We use collected information to:
- Provide pet care services and ensure your pet’s well-being
- Communicate regarding bookings, schedule changes, or pet-related concerns
- Process payments and issue invoices or receipts
- Send service updates or operational notices
- Send marketing communications only with appropriate consent
Barkside does not sell, rent, or trade your personal information.
We only share information with third parties when required for service delivery or by law.
4. Consent & Communications (CASL Compliance)
Explicit Consent for Marketing Emails & Text Messages
We will only send promotional emails or marketing texts if you have explicitly opted in.
You may unsubscribe at any time by:
- Clicking the “Unsubscribe” link in emails
- Replying “STOP” to SMS messages
By providing your phone number and opting in, you consent to receive SMS communications from Barkside. Message and data rates may apply.
Implied Consent for Service Communication
If you book services with Barkside, we may contact you regarding appointments, scheduling, or your pet’s needs without additional consent.
5. How We Protect Your Information
We take privacy and security seriously. Safeguards include:
- Secure digital storage through our booking software
- Limited access, restricted to authorized employees only
- Data retention practices that keep information only as long as necessary for service and legal compliance
Client information is stored primarily through BusyPaws, our pet care management platform.
6. Third-Party Services & Data Storage
Barkside uses trusted third-party providers to operate our business. These services may store data outside of Canada. We ensure these providers maintain appropriate privacy and security standards.
Third-party services we may use include:
- BusyPaws – Scheduling, booking, and client records
- Stripe – Secure online payment processing
- Sendfox – Email communication and newsletters
If you have questions or concerns about where your information is stored, please contact us.
7. Your Rights Under Canadian Privacy Law
Under Canadian privacy legislation, you have the right to:
- Request access to your personal information
- Request corrections to inaccurate or incomplete information
- Withdraw consent for marketing communications at any time
To exercise these rights, please contact us at:
info@barkside.cc
8. Alberta Privacy Notice (PIPA Compliance)
Barkside Park Ltd. operates in Alberta and is also subject to Alberta’s Personal Information Protection Act (PIPA).
Barkside will not collect, use, or disclose personal information except as permitted or required under Alberta PIPA.
Under PIPA, Barkside is responsible for the personal information we collect and must ensure it is used only for reasonable purposes related to providing our services.
Clients have the right to:
- Request access to their personal information
- Request corrections to inaccurate or incomplete information
- Ask questions about how their information is collected, used, or disclosed
If you have concerns about Barkside’s privacy practices, you may contact us directly at:
info@barkside.cc
If your concern cannot be resolved, you may also contact:
Office of the Information and Privacy Commissioner of Alberta
Edmonton, Alberta
Website: https://oipc.ab.ca
9. Updates to This Privacy Policy
Barkside may update this Privacy Policy from time to time. Any changes will be posted on our website with the revised “Last Updated” date.
Continued use of our services after changes are posted constitutes acceptance of the updated policy.
10. Contact Information
If you have questions about this Privacy Policy or how your information is handled, please contact:
Barkside Park Ltd.
Email: info@barkside.cc
Phone: 587-800-0900
Business Address:
223169 Range Road 284
Rocky View, AB, T1X 0J6